About 247connect
247connect is cloud-based remote access software developed by NetSupport, a UK-headquartered software company that has been creating remote control and IT management technology since 1989.
We created 247connect to provide IT teams with a more focused approach to remote support: straightforward to deploy, easy to use and without the unnecessary complexity that can come with larger IT management platforms.
The people behind 247connect
247connect is developed and supported by real people who work closely with customers every day.
Our product, development and support teams listen to how IT professionals use 247connect, the challenges they face and what would make remote support easier. That feedback helps shape new features, integrations and improvements, from broader platform support to service desk integrations and stronger auditing tools.
When you need help, you'll also speak to a real person. Customers are supported by NetSupport teams in the UK and USA, providing technical assistance across multiple time zones by phone, email and online chat.
For those who prefer to find answers themselves, the 247connect Information Hub provides product documentation, deployment guidance and practical technical support.
