Android remote access and support software
Remotely access, monitor and support Android devices with 247connect. Install the 247connect Managed Agent on your Android devices to view screens in real time, transfer files, chat with users and send messages from one central remote support platform. Ideal for IT teams managing Android devices across offices, schools, customer locations or distributed workforces.
With 247connect you can...
View Android devices remotely
With 247connect, you can easily access and monitor your Android devices using the View feature – perfect for observing the end user’s actions and potentially guiding them through troubleshooting steps without having to take control.
Transfer files to and from Android devices
Easily transfer files and folders between your Windows device and the Android device using 247connect.
Drag-and-drop functionality, along with quick access to navigation and filtering tools, makes organising and transferring your files flexible and straightforward.
Remote control Android devices
Take control of supported Android devices remotely to troubleshoot issues and assist users directly. Remote control can be performed using the build in Android OS, by enabling accessibility features. Alternativity, a utilities package signed by the device manufacturer can also enable seamless remote control. If your device isn't currently supported, you can request manufacturer support from within 247connect.
To request a utilities package for unattended remote control, click here.
Chat with Android users
Use the Chat feature in 247connect to communicate directly with Android devices. You can start a chat at any time – either independently or during a remote control session. You can use this feature to request actions, share information or confirm tasks, without needing a phone call or other messaging tool.
Send messages to Android devices
Use the Message feature in 247connect to send one-way messages to Android devices. This is useful for sharing instructions, alerts or important updates.
Visit the app store
Install the 247connect Managed Agent on your Android devices to add them to your 247connect account. Once enrolled, authorised IT technicians can connect to and support devices remotely, with devices organised into groups for easier management.
Managing a larger Android estate? The 247connect Android Managed Agent can be centrally deployed to managed devices using Microsoft Intune or Google Admin Console, helping IT teams roll out remote support without installing the Agent individually on every device.
Requirements
Compatible with Android 12 and above.