Explore TeamViewer alternatives for better remote access tools
In the remote access software world, most people probably recognise the name ‘TeamViewer’. It’s one of the biggest names out there – and its logo is all over football pitches and F1 cars to boot!
But, just because it’s well-known, is it the best option for every business needing to remotely access and manage its devices? Let’s take a look…
Is bigger automatically better?
For businesses that want the core remote access tools plus a range of additional options ready when they need them, products like TeamViewer will fit the bill. Having heavyweight remote support tools on hand without trying to source extra functionality at the times it’s needed is considered a kind of insurance policy by some businesses. It’s a valid approach, but the compromise is the cost. It’s going to be much more expensive to pay month after month for the luxury of having tools that simply sit in the wings until you need them.
Focused and affordable
On the other hand, for the teams who find that big RMM suites are overkill for their organisation, lighter weight solutions are a great choice. You’ll pay significantly less to have all the core tools you use every day at your disposal, without the extra costs of keeping the ‘just-in-case’ ones on standby. Take 247connect, for instance. It’s specifically aimed at organisations who simply need fast, reliable, scalable remote support capabilities at a budget-friendly price. It all depends on what your company’s priorities are as to which option you choose.
Security is key
Just because a solution is more focused doesn’t mean that the developers have skimped on the important details. For example, 247connect has security built into its bones, with zero-trust network access, single-sign-on, 2FA, 256 bit AES encryption, audit trails and blank-screen technology. What’s more, your data is hosted in Azure regional hubs that comply with your local data protection laws. So, don’t make the mistake of thinking that it’s only the established names that take your data privacy and security seriously.
Hidden costs can mount up
Small businesses need to keep a handle on their budgets and, often, larger remote access tool subscription prices can fluctuate or have hidden costs. Take, for example, concurrent connections or sessions. The big names often have a cap on the number of users you can have – and they can charge rather a lot for extra connections, too. But 247connect is super generous on this front. Its fixed subscription covers unlimited users, who can all be logged in and using the tools at the same time. It also offers up to 5 concurrent connections free for each of those users. Great news for SMEs!
Feedback is welcomed
Another thing to consider is where the product is in its lifecycle and whether your feedback is listened to. Some giants in the space may be too established to be able to pivot quickly with wider tech developments, but smaller, newer solutions like 247connect are being actively developed and their teams are keen to listen to ideas and flex accordingly. After all, the product they are building is for IT technicians to carry out their role reliably each day, so it’s got to work in the ways they need it to. Nurturing the vendor-customer relationship is really important – for both sides.
Try 247connect today for free
Simple, secure, affordable – these three words say it all about 247connect remote access. It does just what you need, without it being part of a bloated all-in-one ecosystem. PC Pro calls it ‘a strong alternative to established names’ – and who are we to argue?!
If you’re a small IT team in an SME that needs to support managed and on-demand devices, or an MSP looking to replace an expensive RMM suite with a focused remote access product, try 247connect free for 14 days and see how it works for you.