Secure remote access for financial services IT

For financial organisations, remote access can't simply be convenient. IT teams also need to know who can connect, what they can connect to and what happened during the session, particularly where employees and devices are spread across offices, branches and remote-working locations.

247connect gives support teams remote access to authorised devices while providing administrators with the controls needed to manage that access properly.

Give the right people access to the right systems

A technician who supports branch users may not need access to every computer at head office, while a contractor or junior member of the team shouldn't automatically inherit the same permissions as a senior administrator.

247connect allows administrators to create roles, user groups and device groups so access can be restricted around actual responsibilities. Devices might be organised by branch, department, geography or business function, with permissions applied accordingly.

ATM - Automated Teller Machines

Keep a record of remote-support activity

A technician who supports branch users may not need access to every computer at head office, while a contractor or junior member of the team shouldn't automatically inherit the same permissions as a senior administrator.

247connect allows administrators to create roles, user groups and device groups so access can be restricted around actual responsibilities. Devices might be organised by branch, department, geography or business function, with permissions applied accordingly.

Monitor phone image 247 Healthcare
Laptop Tablet Image 247 Healthcare

Security features aren't an optional extra

247connect includes Zero Trust Network Access, two-factor authentication, AES-256 encryption and Single Sign-On. Combined with permissions, device groups and audit logging, those controls help organisations avoid the 'everyone can access everything' problem that makes poorly managed remote-access tools risky.

Support branches, offices and remote staff

A technician who supports branch users may not need access to every computer at head office, while a contractor or junior member of the team shouldn't automatically inherit the same permissions as a senior administrator.

247connect allows administrators to create roles, user groups and device groups so access can be restricted around actual responsibilities. Devices might be organised by branch, department, geography or business function, with permissions applied accordingly.

Retail IT Technician 247
Banking Image Remote Access

Don't install permanent access where it isn't needed

247connect supports two different ways of connecting. Managed Devices are intended for endpoints your organisation looks after regularly, while On-demand Remote Support is better suited to a temporary support job where the technician creates a session, sends the user a link or code and connects for that specific piece of work.

This makes it possible to choose the right access method for the situation rather than applying permanent access to every device.

Support several users at the same time

All authorised 247connect users can be active simultaneously, and each user can maintain up to five concurrent device connections. That can be useful during busy support periods or when a technician needs to work across several systems as part of the same job.

Run your own security and support test

Use the 14-day trial to try 247connect with your own users, policies and supported devices rather than judging it from a feature list alone.