247connect -
Remote desktop news and blog
247connect strengthens service desk workflows with native integrations
247connect has expanded its integration offering to help support teams deliver faster, more seamless remote assistance from the tools they already use every day. With integrations for Salesforce, HaloITSM and ServiceNow, technicians can launch secure, on-demand...
What’s new at 247connect this August?
August has been a busy month at 247connect. From a new Salesforce integration and putting our connection speeds to the test, to sharing practical IT advice and joining the ITPro Podcast, there’s plenty to catch up on. Here’s what’s been happening. What’s the key to a...
The best ways to spot IT issues before they disrupt your business
By Al Kingsley, Group CEO of NetSupport For many small and medium-sized enterprises (SMEs), IT disruption often feels sudden and unavoidable. In reality, problems rarely begin with a dramatic failure. More often, they start with small issues that are either missed...
Ready, set, connect: Andy and Joe put 247connect to the speed test!
Ready… set… connect! In this episode of 247connect’s “Connect the Quickest” series, colleagues Andy and Joe go head-to-head to see who can connect to a remote device the fastest using 247connect. The friendly race puts 247connect’s speed front and centre, showing how...
How quick is remote support with 247connect?
See 247connect bridge Germany and Orlando in seconds How quickly can remote support cross an ocean? In a new short video, 247connect puts that question to the test by showing an IT technician in Germany connecting to a user in Orlando, Florida. The result is a simple,...
New integration with Salesforce
New integration with Salesforce We're pleased to announce a new Salesforce integration for 247connect, making it even easier for support teams to deliver fast, seamless remote assistance. With the integration configured, users can launch an on-demand 247connect remote...
The race to connect with 247connect: David vs. Karl
When remote support needs to happen fast, every second counts. Whether an issue is stalling productivity or a user is waiting for help, 247connect makes remote access simple and reliable – enabling support teams to connect in roughly 8 seconds using a straightforward...
Why customer feedback matters more than ever for 247connect
How real users shape 247connect When we launched 247connect, our goal was straightforward: build remote support software that's secure, easy to use and affordable, while listening carefully to the people using it every day. And that's exactly what's happened! From...