247connect -
Remote desktop news and blog

Company connection day

With teams working across different departments and locations, it's not always possible to get everyone in the same room. Our Connection Day provided the perfect opportunity to step away from our usual routines, share updates, exchange ideas and strengthen the...

247connect provides seamless remote support for retail businesses

Technology is essential to keeping retail operations running, but managing devices across stores, offices, warehouses and remote teams can place significant demands on even the strongest IT departments. With 247connect, retail IT teams can address everyday computer...

How RACZ Group streamlines IT management across 100 devices with 247connect

New 247connect case study from RACZ Group   In a newly published case study, RACZ Group details how our cloud-based remote desktop platform, 247connect, has simplified their IT operations, enhanced endpoint visibility and delivered unmatched value. As a leading...

How Retro32 simplified remote support with 247connect

Retro32 runs a multi-faceted business. Its team manages live web servers and off-site equipment. It also provides active customer support. Each area needs quick and reliable remote access. Managing these demands across different systems added complexity. That’s why...

Who can connect to 247connect the fastest?

Liz and Katie test 247connect’s connection speed - see who wins! “Connect the Quickest” is back with a new episode – and this time, Liz and Katie are going head-to-head to find out who can launch a remote support session fastest using 247connect. The challenge...

PC Pro puts 247connect to the test

247connect has been put through its paces by PC Pro, with the latest review highlighting its ease of use, strong access security, growing set of remote support tools and affordable licensing. The review revisits 247connect following a significant number of updates to...

247connect strengthens service desk workflows with native integrations

247connect has expanded its integration offering to help support teams deliver faster, more seamless remote assistance from the tools they already use every day. With integrations for Salesforce, HaloITSM and ServiceNow, technicians can launch secure, on-demand...

What’s new at 247connect this August?

August has been a busy month at 247connect. From a new Salesforce integration and putting our connection speeds to the test, to sharing practical IT advice and joining the ITPro Podcast, there’s plenty to catch up on. Here’s what’s been happening. What’s the key to a...

The best ways to spot IT issues before they disrupt your business

The best ways to spot IT issues before they disrupt your business

By Al Kingsley, Group CEO of NetSupport For many small and medium-sized enterprises (SMEs), IT disruption often feels sudden and unavoidable. In reality, problems rarely begin with a dramatic failure. More often, they start with small issues that are either missed...

Connect the Quickest ep 3 Andy and Joe

Ready, set, connect: Andy and Joe put 247connect to the speed test!

Ready… set… connect! In this episode of 247connect’s “Connect the Quickest” series, colleagues Andy and Joe go head-to-head to see who can connect to a remote device the fastest using 247connect. The friendly race puts 247connect’s speed front and centre, showing how...

How quickly can you connect

How quick is remote support with 247connect?

See 247connect bridge Germany and Orlando in seconds How quickly can remote support cross an ocean? In a new short video, 247connect puts that question to the test by showing an IT technician in Germany connecting to a user in Orlando, Florida. The result is a simple,...

247connect integration with saleforce

New integration with Salesforce

New integration with Salesforce We're pleased to announce a new Salesforce integration for 247connect, making it even easier for support teams to deliver fast, seamless remote assistance. With the integration configured, users can launch an on-demand 247connect remote...

247connect quickest connect

The race to connect with 247connect: David vs. Karl

When remote support needs to happen fast, every second counts. Whether an issue is stalling productivity or a user is waiting for help, 247connect makes remote access simple and reliable – enabling support teams to connect in roughly 8 seconds using a straightforward...

247connect customer feedback

Why customer feedback matters more than ever for 247connect

How real users shape 247connect When we launched 247connect, our goal was straightforward: build remote support software that's secure, easy to use and affordable, while listening carefully to the people using it every day. And that's exactly what's happened! From...

IT support delays

When IT slows down, it’s not just the systems that suffer…

In health and social care settings, the impact of IT issues is rarely confined to the technology itself. When systems are slow to load, unavailable or unreliable, the consequences ripple outward, affecting decision-making, care coordination and staff confidence at the...

247connect hub free IT resources

Unlock free IT resources with the new 247connect CPD Hub!

Looking for free IT resources to elevate your team's expertise? Look no further. 247connect has recently launched a brand-new, comprehensive CPD Hub packed with insightful resources tailored specifically for the modern tech landscape. As technology evolves, staying...