PC PRO review of 247connect

PC Pro has published its 2025 review of 247connect, and the verdict is overwhelmingly positive, earning 4 out of 5 stars. PC Pro said “247connect offers a strong alternative to the established names” and “Its pricing plans are good value, it’s easy to use, and its zero-trust foundation delivers extra-tight controls”.

Some of the areas PC Pro talks about: 

 

  • Flexible pricing structure
    PC Pro reported “Its pricing plans are good value.” A flexible pricing structure is available based on on-demand and managed requirements – view pricing here. You can purchase either or both components with bespoke quotes, and a 14-day trial is available that doesn’t require any credit card details. 247connect stands out by allowing unlimited concurrent operator sessions.
  • Zero-Trust security and role-based access
    Designed with a zero-trust philosophy, new users receive no permissions until explicitly assigned. Three default roles are available, and administrators can easily create custom roles with fine-grained control over operator and on-demand permissions.
  • User-friendly deployment and control
    Starting on-demand sessions is as simple as a single click. Sessions can be initiated using a six-digit code and an emailed link; when clicked, the end user sees full technician details for confirmation before granting access.
  • Powerful support tools
    Once connected, technicians access a comprehensive interface offering clipboard sharing, drag-and-drop file transfer, chat/messaging, session screenshots, and a full hardware inventory view. Advanced tools like PowerShell, Registry Editor, and Task Manager are included, with session recording coming soon.