247connect pricing for Canada
Simple, transparent remote access pricing for Canadian businesses. With 247connect, you only pay for the managed devices and on-demand remote support licences your organisation needs, with plans priced in Canadian dollars (CAD). All users can be active at the same time, and each user can connect to up to five devices simultaneously.
Solo
- ✓ 3 managed devices
- ✓ 1 on-demand licence (30 connections per month)
- ✓ 3 concurrent connections
- ✓ Remote control 🛈
- ✓ Audit log 🛈
- ✓ File transfer 🛈
- ✓ Screenshot capture 🛈
- ✓ Registry Editor 🛈
- ✓ Task Manager 🛈
- ✓ PowerShell 1-1 🛈
- ✓ Chat 🛈
- ✓ Message 🛈
- ✓ Hardware inventory 🛈
- ✓ Multi-platform support 🛈
- ✓ Enhanced security 🛈
- ✓ SSO integration 🛈
- ✓ Multi-language support 🛈
Lite
- ✓ Unlimited users for your 100 managed devices
- ✓ 1 on-demand licence
- ✓ 5 concurrent connections (per user)
- ✓ Remote control 🛈
- ✓ Audit log 🛈
- ✓ File transfer 🛈
- ✓ Screenshot capture 🛈
- ✓ Registry Editor 🛈
- ✓ Task Manager 🛈
- ✓ PowerShell 1-1 🛈
- ✓ Chat 🛈
- ✓ Message 🛈
- ✓ Hardware inventory 🛈
- ✓ Multi-platform support 🛈
- ✓ Enhanced security 🛈
- ✓ SSO integration 🛈
- ✓ Multi-language support 🛈
Standard
- ✓ Unlimited users for your 500 managed devices
- ✓ 20 on-demand licence
- ✓ 5 concurrent connections (per user)
- ✓ Remote control 🛈
- ✓ Audit log 🛈
- ✓ File transfer 🛈
- ✓ Screenshot capture 🛈
- ✓ Registry Editor 🛈
- ✓ Task Manager 🛈
- ✓ PowerShell 1-1 🛈
- ✓ Chat 🛈
- ✓ Message 🛈
- ✓ Hardware inventory 🛈
- ✓ Multi-platform support 🛈
- ✓ Enhanced security 🛈
- ✓ SSO integration 🛈
- ✓ Multi-language support 🛈
Advanced
- ✓ Unlimited users for your 1,000 managed devices
- ✓ 100 on-demand licence
- ✓ 5 concurrent connections (per user)
- ✓ Remote control 🛈
- ✓ Audit log 🛈
- ✓ File transfer 🛈
- ✓ Screenshot capture 🛈
- ✓ Registry Editor 🛈
- ✓ Task Manager 🛈
- ✓ PowerShell 1-1 🛈
- ✓ Chat 🛈
- ✓ Message 🛈
- ✓ Hardware inventory 🛈
- ✓ Multi-platform support 🛈
- ✓ Enhanced security 🛈
- ✓ SSO integration 🛈
- ✓ Multi-language support 🛈
14-day trial
- ✓ Unlimited users for your 10 managed devices
- ✓ 2 on-demand licence
- ✓ 5 concurrent connections (per user)
- ✓ Remote control 🛈
- ✓ Audit log 🛈
- ✓ File transfer 🛈
- ✓ Screenshot capture 🛈
- ✓ Registry Editor 🛈
- ✓ Task Manager 🛈
- ✓ PowerShell 1-1 🛈
- ✓ Chat 🛈
- ✓ Message 🛈
- ✓ Hardware inventory 🛈
- ✓ Multi-platform support 🛈
- ✓ Enhanced security 🛈
- ✓ SSO integration 🛈
- ✓ Multi-language support 🛈
Ready to buy? Simply sign up for a free trial and select your package in the portal.
In addition to these packs, you can also buy on-demand and managed licences separately.
✓ Remote control
Provides technicians with secure remote access to control devices in any location.
✓ File transfer
Drag and drop to move files between the technician’s device and an end user’s device.
✓ Screenshot capture
Take a screenshot of an Agent’s screen to help with further investigation, if needed.
✓ Registry Editor
Use the Registry Editor in 247connect to securely access and modify the Windows registry on an Agent.
Use Task Manager tools to gain real-time insight into a remote device’s performance and system activity. You can view and manage running applications, processes, services and drivers.
✓ PowerShell 1-1
You can use PowerShell to run commands directly at an Agent, making it easier to run scripts and troubleshoot issues.
✓ Chat
Use the Chat feature in 247connect to communicate directly with end users. You can start a chat at any time - either independently or during a remote control session.
✓ Message
Use the Message feature to send one-way messages to Agents to share instructions, alerts or important updates.
✓ Hardware inventory
View a hardware inventory of a device before starting your remote control session.
✓ Multi-platform support
The 247connect Control currently supports Windows 10, Windows 11, Windows Server 2016 and above.
The 247connect Agents are currently:
- Windows: Windows 10, Windows 11, Windows Server 2016 and above.
- Android: Android 12 or above.
✓ Enhanced security
247connect is built on zero-trust architecture (ZTNA) and supports 256-bit AES encryption.
Role-based access controls (RBAC) provide you with granular control over the level of access your technicians can have across the system. For example, you can configure it so that only senior technicians have access to sensitive data or junior technicians are granted a basic level of access.
✓ SSO integration
Supports Google and Microsoft Single Sign-On with two-factor authentication (2FA).
✓ Multi-language support
The 247connect interface is available in:
- English (UK and US)
- French
- German
- Italian
- Korean
- Spanish
FAQs
Can Canadian businesses try 247connect for free?
Yes, we offer a free 14-day trial with the same features as the paid-for version.
It includes 2 on-demand licences and allows you to support 10 managed devices, so you can explore all the functionality.
No credit card details are needed and there’s no obligation to buy at the end of the trial.
What are the system requirements?
Agent
Windows Agent
Windows 10, Windows 11, Windows Server 2016 and above.
Free disk space: 25MB.
macOS Agent
macOS Big Sur version 11 or above.
Free disk space: 200MB.
Android Agent
Android 12 or above.
Control
Window Control
Windows 10, Windows 11, Windows Server 2026 and above.
Free disk space 25MB.
iOS Control
iPadOS 15 or above.
Free disk space: 220MB.
Can Canadian IT teams support users outside Canada?
Yes. Your support team isn't restricted to devices located in Canada. 247connect can be used to support managed devices and provide on-demand assistance to users in other countries, making it suitable for Canadian businesses with international employees, customers or offices.
Where is 247connect data hosted for Canadian customers?
247connect is hosted using Microsoft Azure regional infrastructure, with hosting regions currently available in the UK, US and Germany. Data residency is selected during account setup.
If your organisation has specific data residency or regulatory requirements, speak to our team before deployment so you can discuss the most appropriate setup.
Can we use 247connect for both regular employees and occasional support requests?
Yes. 247connect supports two different types of remote access within the same platform.
Managed devices are ideal for company-owned computers and other devices your IT team supports regularly. On-demand connections are designed for ad-hoc support where you may only need to connect to a user's device once.
This gives Canadian IT teams the flexibility to support employees, remote workers, customers and other users without using the same licensing model for every device.
Where do I buy licences?
Once you have created a 247connect account for your free trial, you can buy licences with your credit card from directly inside the 247connect portal.
However, if you have any questions or bespoke requirements, please ask our sales team and they will be happy to advise you.
What length of subscriptions do you offer?
We offer 12-month subscriptions with annual billing. However, if you need a longer subscription, just ask us!