247connect remote access pricing in Euros
Simple remote access pricing in Euros, with no hidden feature costs. Choose the 247connect package that matches the number of managed devices and on-demand support users you need. All features are included with your licence, all users can be active at the same time, and each user can connect to up to five devices concurrently.
Lite
- ✓ Unlimited users for your 100 managed devices
- ✓ 1 on-demand licence
- ✓ 5 concurrent connections (per user)
- ✓ Remote control 🛈
- ✓ Audit log 🛈
- ✓ File transfer 🛈
- ✓ Screenshot capture 🛈
- ✓ Registry Editor 🛈
- ✓ Task Manager 🛈
- ✓ PowerShell 1-1 🛈
- ✓ Chat 🛈
- ✓ Message 🛈
- ✓ Hardware inventory 🛈
- ✓ Multi-platform support 🛈
- ✓ Enhanced security 🛈
- ✓ SSO integration 🛈
- ✓ Multi-language support 🛈
Standard
- ✓ Unlimited users for your 500 managed devices
- ✓ 20 on-demand licence
- ✓ 5 concurrent connections (per user)
- ✓ Remote control 🛈
- ✓ Audit log 🛈
- ✓ File transfer 🛈
- ✓ Screenshot capture 🛈
- ✓ Registry Editor 🛈
- ✓ Task Manager 🛈
- ✓ PowerShell 1-1 🛈
- ✓ Chat 🛈
- ✓ Message 🛈
- ✓ Hardware inventory 🛈
- ✓ Multi-platform support 🛈
- ✓ Enhanced security 🛈
- ✓ SSO integration 🛈
- ✓ Multi-language support 🛈
Advanced
- ✓ Unlimited users for your 1,000 managed devices
- ✓ 100 on-demand licence
- ✓ 5 concurrent connections (per user)
- ✓ Remote control 🛈
- ✓ Audit log 🛈
- ✓ File transfer 🛈
- ✓ Screenshot capture 🛈
- ✓ Registry Editor 🛈
- ✓ Task Manager 🛈
- ✓ PowerShell 1-1 🛈
- ✓ Chat 🛈
- ✓ Message 🛈
- ✓ Hardware inventory 🛈
- ✓ Multi-platform support 🛈
- ✓ Enhanced security 🛈
- ✓ SSO integration 🛈
- ✓ Multi-language support 🛈
14-day trial
- ✓ Unlimited users for your 10 managed devices
- ✓ 2 on-demand licence
- ✓ 5 concurrent connections (per user)
- ✓ Remote control 🛈
- ✓ Audit log 🛈
- ✓ File transfer 🛈
- ✓ Screenshot capture 🛈
- ✓ Registry Editor 🛈
- ✓ Task Manager 🛈
- ✓ PowerShell 1-1 🛈
- ✓ Chat 🛈
- ✓ Message 🛈
- ✓ Hardware inventory 🛈
- ✓ Multi-platform support 🛈
- ✓ Enhanced security 🛈
- ✓ SSO integration 🛈
- ✓ Multi-language support 🛈
✓ Remote control
Provides technicians with secure remote access to control devices in any location.
✓ File transfer
Drag and drop to move files between the technician’s device and an end user’s device.
✓ Screenshot capture
Take a screenshot of an Agent’s screen to help with further investigation, if needed.
✓ Registry Editor
Use the Registry Editor in 247connect to securely access and modify the Windows registry on an Agent.
Use Task Manager tools to gain real-time insight into a remote device’s performance and system activity. You can view and manage running applications, processes, services and drivers.
✓ PowerShell 1-1
You can use PowerShell to run commands directly at an Agent, making it easier to run scripts and troubleshoot issues.
✓ Chat
Use the Chat feature in 247connect to communicate directly with end users. You can start a chat at any time - either independently or during a remote control session.
✓ Message
Use the Message feature to send one-way messages to Agents to share instructions, alerts or important updates.
✓ Hardware inventory
View a hardware inventory of a device before starting your remote control session.
✓ Multi-platform support
The 247connect Control currently supports Windows 10, Windows 11, Windows Server 2016 and above.
The 247connect Agents are currently:
- Windows: Windows 10, Windows 11, Windows Server 2016 and above.
- Android: Android 12 or above.
✓ Enhanced security
247connect is built on zero-trust architecture (ZTNA) and supports 256-bit AES encryption.
Role-based access controls (RBAC) provide you with granular control over the level of access your technicians can have across the system. For example, you can configure it so that only senior technicians have access to sensitive data or junior technicians are granted a basic level of access.
✓ SSO integration
Supports Google and Microsoft Single Sign-On with two-factor authentication (2FA).
✓ Multi-language support
The 247connect interface is available in:
- English (UK and US)
- French
- German
- Italian
- Korean
- Spanish
FAQs
Can European organisations try 247connect before purchasing?
Yes, we offer a free 14-day trial with the same features as the paid-for version.
It includes 2 on-demand licences and allows you to support 10 managed devices, so you can explore all the functionality.
No credit card details are needed and there’s no obligation to buy at the end of the trial.
What are the system requirements?
Agent
Windows Agent
Windows 10, Windows 11, Windows Server 2016 and above.
Free disk space: 25MB.
macOS Agent
macOS Big Sur version 11 or above.
Free disk space: 200MB.
Android Agent
Android 12 or above.
Control
Window Control
Windows 10, Windows 11, Windows Server 2026 and above.
Free disk space 25MB.
iOS Control
iPadOS 15 or above.
Free disk space: 220MB.
Where is 247connect data hosted for EU and EEA customers?
247connect uses Microsoft Azure regional hosting. EU and EEA customer data can be hosted within our German Azure region, helping organisations keep their 247connect data within the European Economic Area.
Your preferred data residency is selected when your 247connect account is set up.
Does 247connect support GDPR requirements?
Yes. 247connect is designed to support organisations with their GDPR and data protection requirements, with EU/EEA regional hosting available in Germany.
The platform also includes security controls such as AES-256 encryption, two-factor authentication, role-based access, SSO and comprehensive audit trails.
Are all 247connect features included in the euro pricing plans?
Yes. Core remote support features are included with your 247connect package, without having to purchase separate feature add-ons.
This includes remote control, file transfer, chat and messaging, multi-monitor support, Task Manager, Registry Editor, PowerShell, hardware inventory, audit logging, SSO and security features.
Can I add more managed devices or on-demand licences?
Yes. If your requirements grow, you can purchase additional managed device and on-demand licences alongside your existing package.
For larger deployments or more specific requirements, contact our team for a tailored quote.
Where do I buy licences?
Once you have created a 247connect account for your free trial, you can buy licences with your credit card from directly inside the 247connect portal.
However, if you have any questions or bespoke requirements, please ask our sales team and they will be happy to advise you.
How do I cancel or amend my subscription?
To cancel or discuss your subscription, please contact [email protected].