New 247connect case study from RACZ Group
In a newly published case study, RACZ Group details how our cloud-based remote desktop platform, 247connect, has simplified their IT operations, enhanced endpoint visibility and delivered unmatched value.
As a leading multi-franchise operator in the Quick Service Restaurant (QSR) sector, RACZ Group manages an ecosystem of over 100 devices, including till points, store laptops, and user devices across multiple Windows and macOS platforms. Looking for a reliable, business-focused solution, the organisation needed a platform that’s easy to deploy across its infrastructure.
RACZ Group has chosen 247connect to give its IT team fast, straightforward remote access to managed devices across its restaurant operations. Our cloud-based platform helps their team see exactly what is happening on a device, provide support and keep its estate organised – without the burden of self-hosting.
After using NetSupport Manager, NetSupport DNA and classroom.cloud, RACZ Group moved to 247connect for a solution geared more directly towards business use. The IT team now relies on remote viewing to diagnose issues without guesswork, while remote PowerShell provides another route to complete tasks whenever needed.
RACZ Group also highlights its great value for money, ease of deployment and responsive support team. Beyond software performance, it praises the collaborative relationship with the 247connect team.