Thinking of Switching Remote Desktop Software?
If rising costs, complicated licensing, poor support or unnecessary complexity have you questioning your current remote access provider, switching doesn't have to mean disruption. 247connect gives IT teams a straightforward alternative with managed and on-demand remote access, practical support tools, strong security and predictable licensing.
What should you compare before switching remote desktop software?
Don't compare remote access products on headline price alone. Look at what your IT team will actually be able to use and what could increase the cost later.
Try our 14-day trial, it’s completely FREE. And with 2 on-demand licences and support for 10 managed devices, you can explore all of the features available! We don’t require any credit card details and there is zero obligation at the end of the trial.
Attended and unattended support
Consider whether you need permanent access to devices you manage regularly, temporary support for users, or both.
247connect provides Managed Devices for regular and unattended access alongside On-demand remote support for temporary, ad-hoc sessions.
Security and accountability
A remote access platform can provide direct access to important systems, so check how users authenticate, how permissions are controlled and what activity is recorded.
247connect includes:
- Zero Trust Network Access (ZTNA)
- Two-Factor Authentication (2FA)
- 256-bit AES encryption
- Single Sign-On (SSO)
- Comprehensive audit trails
- Blank screen mode for privacy during sessions.
Licensing that fits your team
Check whether you're paying per technician, per device, per concurrent session or a combination of all three.
247connect offers plans and separate licensing for Managed Device and On-demand support, so you can choose the combination your organisation needs. All authorised users can be active simultaneously, with each user able to connect to up to five remote devices at once.
What is included in the licence?
Some products charge separately for additional functionality or higher product tiers. With 247connect, core remote support tools are included. Plus, updates are included as standard.
- Instant remote desktop access
- Multi-monitor support
- Drag-and-drop file transfer
- Real-time chat and messaging
- PowerShell 1-1
- Task Manager
- Registry Editor
- Screenshot capture
- Reboot and reconnect capabilities
- Custom device grouping
- Hardware inventory.
See independent evidence before you switch
Choosing new remote access software shouldn't rely on marketing claims alone. PC Pro put 247connect through an independent review and highlighted the areas that matter when comparing remote support platforms.
‘Easily deployed cloud-hosted support with lots of features, strong access security and affordable licensing plans.’
PC Pro
For IT teams considering a switch, that means independent recognition of the same areas worth comparing: deployment, functionality, security and licensing.
How do I switch?
Changing software is much easier when you can reach someone if you need help. 247connect provides technical support from real support teams based in the UK and USA via phone, email and online chat.
1. Start with the free trial
Test 247connect for 14 days with two On-demand licences and ten Managed Devices before making a purchasing decision.
2. Test your everyday support workflows
Connect to the devices and platforms you actually support. Check remote control, file transfer, multi-monitor support, security controls and the tools your technicians use regularly.
3. Set up users, permissions and device groups
Configure access around your IT team's responsibilities and organise managed devices into logical groups.
4. Move your support gradually
Once you're satisfied that 247connect meets your requirements, you can begin moving the appropriate managed and On-demand support workflows away from your existing product.
247connect – Remote desktop software that just works.
Simple. Secure. Affordable. Backed by 36+ years of expertise.
