Your SME runs on technology. In fact, your success depends on it. So it follows that, in today’s digital business world, remote access software is an essential component – whether you need it for IT support, supporting remote workers or managing systems across different sites or locations.
There are a number of solutions out there, from well-known established names to the newer, smaller ones that are shaking things up and doing things differently. But how do you know what you should be looking for? Let’s narrow things down a little…
1. Security as a priority
Above all, you’ll want to run a secure ship to protect your network, devices and data – and, of course, prevent any unauthorised access to your systems. Your business data and customers’ personal data is a valuable commodity to hackers, so being able to remotely access and support your devices safely and securely is a must.
With this in mind, start by looking for remote access solutions built on a zero-trust architecture. This means that security has been baked into the product’s design from the very start, with features such as role-based access control (RBAC), multi-factor authentication and encryption all doing their bit to protect your business and its data.
2. Clear UI for fast implementation
As an SME, there’s little to no time for extended product training, so an intuitive, easy-to-use solution that focuses on the essentials will really help you to implement your new remote access solution easily. Look for a clear, uncluttered UI to enable your technician or team to get up and running quickly – and select a solution that doesn’t have too much baggage, i.e., tools that are great for some businesses but aren’t what your businesses needs right now.
3. Pricing and plans that fit your budget
Every SME wants the best bang for its buck! So, look carefully at exactly what’s available in the subscription or licence cost from each solution you consider. There’s quite a variation. Some solutions ask you to pay for every connection or additional concurrent connection or session; others have a more price-driven pick-and-mix approach to features or licence volumes. It all comes down to what you judge is best for your business (and your finances) at the time.
Taking the plunge
If your SME is considering dipping its toes into remote access software use, then 247connect is a great place to start. Focused, competitive on price, simple to use and, with that all-important security aspect, it has all the essential tools to help make your SME more productive – from today onwards!